IT Solutions & Technical Support Experts in San Diego

At Wendego IT Solutions, San Diego, we don't believe in limited technology suites that charge an arm and a leg for fixes when things go awry. Each business is unique, which is why we offer a comprehensive, flat-rate IT package that meets the individual needs of our clients. Technology is changing every day, and our all-inclusive IT services accommodate the latest cutting-edge solutions. Our services provide dependable, long-term computer support.

When you partner with Wendego, our IT professionals will conduct an initial introductory session to analyze all your business’s technological needs. We will provide you with an expert opinion on your current infrastructure strengths and weaknesses along with our recommendations on improvements and re-enforcements.

The major functions provided under our flat-rate pricing plan include:

Unlimited IT Support

Your stability means our success

Nothing slows productivity and profit like a computer outage. Today's modern businesses rely heavily on technology for communication, transactions, and research. In the event of a malfunction, our expert IT staff will respond promptly to restore your systems with minimal loss of resources. Our unlimited IT support package provides you with the peace of mind and confidence you need to focus on your core business initiatives without worrying about potentially costly catastrophes.

Collaboration

Fostering connections in and out of the office

Keeping you connected is one of our driving goals and it goes further than hooking up workstations, servers, routers, and other network hardware. Wendego's IT services also foster connections between people. Our clients in San Diego aren't just numbers-they're our most important asset. We establish strong lines of communication with each of our customers to ensure their expectations aren't just being met, but exceeded. Our flat-rate IT plan includes all the cutting-edge tools you need to communicate with your own clients, including Microsoft Exchange 2007 platform, which includes email, calendaring, and contact management resources you need for collaboration among colleagues and clients.

Mobility

Easy access-anytime, anywhere

In today's fast-paced, high-tech world, your workspace can change at a moment's notice. Whether you're in a corner office, an airport café, or in the conference room at a client's site, you need instant access to all your resources-information, email, and important files. As part of your flat-rate IT service plan, Wendego provides you with remote email and file access via your laptop, PDA, Blackberry, iPhone, or Microsoft Mobile device. Contact our IT specialists to learn more about how our mobility service can maximize your efficiency on the road.

Security

Protecting the foundation of your business

What's the one thing you couldn't do business without? If you're like most companies, your answer would probably be data. One of the most critical components of any business is information-customer records, transaction histories, financial information, and more. Wendego knows the potentially devastating impacts of a data breach, which is why protecting it is one of the most important components of our IT services. We implement advanced virus protection, secure firewalls, and indecipherable encryption to ensure you're protected from detrimental loss of data. Our multi-layer security approach safeguards your network, operating systems, and applications from malicious viruses and spam. Our network service also includes a secure Virtual Private Network (VPN) client for remote access, so you can get things done-anytime, anywhere-with peace of mind.

Off-Site BackUp

Maximizing reliability and availability

Losing data can spell disaster for any business. To minimize lost productivity and revenue in the event of a system failure, every company should have a reliable backup schedule and disaster recovery plan. As part of your comprehensive IT service plan, Wendego provides regular data back-ups and state-of-the-art recovery solutions to restore lost data in the event of an outage. Our cutting-edge back-up systems include Network Attached Storage (NAS), Redundant Arrays of Inexpensive Disks (RAID), and Storage Area Network (SAN). We work closely with several dependable, off-site data centers throughout southern California and on the East Coast to ensure top-notch, immediate service for our clients. Contact our tech support center today for more information on our backup and fault tolerance solutions.

Management & Monitoring

The difference is in the details

The less you need us, the better job we're doing. At Wendego IT Solutions, we operate transparently to our customers, quietly and diligently monitoring their hardware and software packages and applying any necessary patches or upgrades. We work hard to prevent hardware failures by regularly monitoring and optimizing your computer systems, servers, and workstations. In the event of an outage or failure, our reliable alerts notify you promptly, and our highly skilled staff of IT professionals works to quickly restore all functionality. As part of our monitoring services, we provide each client with comprehensive monthly reporting that details all technology installations, diagnostics, upgrades, fixes, and maintenance instructions. This documentation will help you determine future service needs as your business grows.

Get in touch with our consultants in San Diego, for all questions regarding IT services & computer support solutions.