Protect. Prepare. React.

Pick from one of our managed IT service plans and see how easy it is to find the solution that’s right for you.

What are Managed IT Service Plans?

Your business isn’t like anyone else’s—so why should you settle for a limited IT solution that was built for someone else? At Wendego, we offer all-inclusive managed IT service packages with all the features your unique business demands and plenty of room for growth.

Just pick from one of two of our managed IT service plans and see how easy and simple it can be to find the IT solution that’s right for your business. We charge on a per-user model, meaning no matter how many devices you own, on premise or in the cloud, you will always pay one flat, reasonable monthly fee.

Our Basic Service Plan includes:

  • Wendego Protect – End-point Anti-malware protection and management, spam protection and management, 1TB of off-site cloud backup storage, network optimization, patch management, documentation and audit control.
  • Wendego Prepare – A centralized service report review, scheduled stress tests, technology checklists, proactive office visits and other leading IT disciplines.
  • Wendego React – Problem isolation and resolution, unlimited remote support framework, basic mobile device support, “how to” instructions, 24x7x365 help desk support, and a customer portal.

Enhanced Plan

Customers that opt for our Enhanced plan will receive all of the above services, as well as access to Wendego Executive, which provides a dedicated virtual Chief Information Officer (vCIO) service to help with Business Impact of Technology decisions, high level strategy consulting, design desk resources, a technology summary and budget planning.

These customers will also receive unlimited remote support, unlimited on-site support and a guaranteed SLA response time of one hour, all for one low monthly fee.

And remember, with Wendego you won’t be pressured into costly add-ons or last-minute upsells. We require no long term contracts. Our plans are designed simply to help you get back to whatever it is you do best.

Wendego Protect Basic Plan Enhanced Plan
Anti-malware Protection & Management Yes Yes
Spam Protection & Management Yes Yes
Documentation & Audit Control Yes Yes
Off-site Cloud Backup (1TB) Yes Yes
Network Optimization Yes Yes
Patch Management Yes Yes
Wendego Prepare Basic Plan Enhanced Plan
Best Practices Implementation Plan Yes Yes
Centralized Service Report Review Yes Yes
Scheduled Stress Tests Yes Yes
Technology Checklists Yes Yes
Proactive Office Visits No Yes
Wendego React Basic Plan Enhanced Plan
Problem Isolation & Resolution Yes Yes
Basic Mobile Devices Support Yes Yes
Help Desk Support Yes Yes
Remote Support Unlimited Unlimited
On-site Support 2 Hours/Mo Unlimited
Guaranteed SLA Response Time 3 Hours 1 Hour
Wendego Executive Basic Plan Enhanced Plan
Business Impact of Technology Decisions No Yes
High Level Strategy Consulting No Yes
Design Desk Resources No Yes
Technology Summary No Yes
Budget Planning No Yes

Want to learn more about either the Basic or Enhanced plan? Contact us today to get started on your free, no-obligation consultation.